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Privacy & Cookie Policy

Last updated: 7 October 2026

KaMabia respects the privacy of people who visit our website, enquire about a private journey or communicate with us. This policy explains what personal information we collect, why we use it, who we share it with, how long we keep it and the choices and rights available to you.

1. Who is responsible for your information

The controller of your personal information is Mohammed Al Bouhli trading as KaMabia, a sole trader established in the United Kingdom.

Business and correspondence address: 66 Paul Street, London, EC2A 4NA, United Kingdom.
Email: contact@kamabia.com

In this policy, “KaMabia”, “we”, “us” and “our” refer to that sole-trader business. KaMabia plans and organises private journeys in Morocco, supported by members of its operating team and selected local suppliers.

2. When this policy applies

This policy applies when you visit kamabia.com, submit a Journey Enquiry or Private Office enquiry, contact us, ask us to shape a Morocco itinerary, or proceed with a private journey. It also applies to relevant information supplied by an authorised representative, such as a personal assistant, family office, travel adviser or security representative.

This policy does not replace privacy information given for a later specific process, such as the collection of passport, payment, accessibility, dietary or health information. If additional information is needed, KaMabia will explain why it is required before collecting it.

3. Information we collect

Information you provide may include:

  • Identity and contact details, including name, email address, telephone or WhatsApp number, country and preferred contact method.
  • Enquiry and journey details, including preferred dates, number of travellers, areas of Morocco being considered, journey of interest, approximate budget, interests, pace and messages.
  • Private Office information, including whether you are enquiring for yourself or another person, your organisation or representation, and privacy or operational considerations you choose to share.
  • Correspondence and records of conversations with KaMabia.
  • Booking, payment and traveller information if a journey proceeds, but only to the extent needed to plan, contract for and deliver it.
  • Information supplied by an authorised representative on behalf of a traveller.

Special category and highly sensitive information

Please do not send passport details, payment card details, detailed security information or unnecessary health information through the website enquiry forms. If accessibility, dietary, health, religious or other sensitive information becomes necessary, KaMabia will collect only what is needed and use it only where an appropriate legal condition applies.

Information collected from the website may include:

  • Technical information, such as IP address, browser and device details, operating system, approximate location derived from IP, page requests, timestamps, error and security information.
  • Usage information, such as pages viewed, navigation, clicks, scrolling and interaction patterns where the relevant analytics consent has been given.
  • Consent choices and records created by the consent-management platform.
  • Acquisition and attribution information limited to recognised campaign parameters, click identifiers, landing path and a sanitised referrer, where the relevant consent has been given.
  • Information associated with a successful enquiry, including the page and enquiry type used for measurement, where analytics consent has been given.

KaMabia may also receive information from a person authorised to act for you, from suppliers involved in a proposed journey, or from analytics and advertising providers where you have made the relevant consent choice.

4. How we use information and our lawful bases

PurposeTypical informationLawful basis
Respond to an enquiry and discuss a proposed journeyIdentity, contact, enquiry and journey preferencesSteps at your request before entering a contract; legitimate interests where appropriate
Shape, quote and confirm a private journeyTraveller requirements, itinerary, supplier and pricing informationSteps before a contract; performance of a contract
Deliver and support a confirmed journeyContact, itinerary, traveller and necessary operational informationPerformance of a contract; legal obligations; vital interests in an emergency where applicable
Operate, protect and troubleshoot the websiteTechnical, security, error and access informationLegitimate interests in maintaining a secure and reliable service; legal obligation where applicable
Understand website use and improve the experienceAnalytics and interaction informationConsent where required for storage or access technologies and related personal data
Measure advertising and attribute enquiriesCampaign parameters, click identifiers, landing path, sanitised referrer and lead event dataConsent where required for analytics or advertising storage and related personal data
Maintain records and meet legal dutiesContracts, communications, payments and required recordsLegal obligation; performance of a contract; legitimate interests in establishing and defending legal claims

Where KaMabia relies on legitimate interests, it considers the specific interest, whether the processing is necessary, and the rights and reasonable expectations of the individual. Legitimate interests are not used to bypass a consent requirement under PECR.

5. Who we share information with

KaMabia does not sell personal information. Information may be shared only where reasonably necessary with:

  • KaMabia team members and authorised local operating support in Morocco who need the information to respond, plan or deliver a journey.
  • Accommodation providers, drivers, guides, hosts, experience providers and other suppliers relevant to a proposed or confirmed itinerary.
  • Webflow and other website hosting, form, infrastructure and security providers.
  • Google, including Google Analytics 4, Google Tag Manager and Google Ads measurement, where the applicable consent is present.
  • Microsoft Clarity, where the applicable analytics consent is present.
  • FS Consent Pro, which records and applies website consent choices.
  • Mapbox and related map-content infrastructure used to display KaMabia’s maps.
  • Email, communications, customer-management, payment and accounting providers used by KaMabia where relevant.
  • Professional advisers, insurers, banks, payment providers and authorities where necessary or required by law.

KaMabia does not send the free-text contents of enquiry messages to advertising providers through its lead-measurement event.

6. International transfers

Some people and providers involved in operating the website, handling enquiries or planning and delivering journeys may be located outside the United Kingdom, including in Morocco and the United States. Where personal information is transferred internationally, KaMabia will take steps intended to protect that information in line with applicable data-protection law. This may include using appropriate contractual safeguards or relying on another lawful transfer mechanism where required.

7. How long we keep information

KaMabia keeps personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, planning proposed journeys, administering confirmed journeys, meeting legal, accounting and record-keeping obligations, handling disputes, and establishing or defending legal claims. Retention periods may vary depending on the nature of the information and the relationship with KaMabia. When information is no longer needed, KaMabia will delete, anonymise or securely archive it where appropriate.

8. Security

KaMabia should use proportionate technical and organisational measures to protect personal information against unauthorised access, loss, alteration or disclosure. Access should be limited to people who need the information for their role. Sensitive operational details should not be sent through the initial website forms.

9. Your rights

Depending on the circumstances and subject to legal exceptions, you may have the right to ask KaMabia for access to your personal information, correction, erasure, restriction, data portability, or to object to certain processing. Where processing relies on consent, you may withdraw that consent at any time without affecting earlier lawful processing.

To make a request, email contact@kamabia.com. You may also complain to the UK Information Commissioner’s Office at ico.org.uk.

10. Children

The website and enquiry forms are intended for adults arranging travel. KaMabia does not intend to collect information directly from children through the website. Information about a child needed for a family journey should be supplied by and handled with the responsible adult.

11. Direct marketing

KaMabia does not currently operate a newsletter or routine direct-marketing programme. If this changes, KaMabia will provide appropriate information and choices before using personal information for that purpose. Any optional marketing consent will be separate from the enquiry process, specific, unticked by default and easy to withdraw.

12. Cookies and similar technologies

Cookies are small text files stored on a browser. Similar technologies, including local storage and session storage, can also store information on or read information from a device.

Strictly necessary technologies may operate without optional consent where they are essential to provide a service requested by the user or to protect the site. Analytics and advertising technologies operate only in line with the visitor’s choices. Visitors can accept, reject and later change optional preferences through FS Consent Pro.

TechnologyProviderPurposeConsent positionRetention
Consent preference recordFS Consent ProRemember and apply consent choicesStrictly necessary for preference managementProvider or configuration controlled
Website and form operationWebflowDeliver the site, protect it and process native enquiry submissionsStrictly necessary where essential to the requested serviceProvider or configuration controlled
Google Tag ManagerGoogleLoad and control approved measurement tagsDepends on the tag and consent category being controlledGoogle Tag Manager controls other tags and does not have a standalone retention period
Google Analytics 4, including G-DX8P98MSHQGoogleMeasure site use and the accepted generate_lead eventAnalytics storage consentProvider or configuration controlled
Microsoft ClarityMicrosoftUnderstand interaction patterns, scrolling and navigationAnalytics storage consentProvider or configuration controlled
Google Ads measurement and eligible click identifiersGoogleMeasure advertising performance and connect an eligible visit with an accepted enquiryAdvertising storage consent for advertising identifiers; related analytics use follows consent choicesProvider or configuration controlled
kamabiaAttributionFirst:v1KaMabia, local storageStore the first eligible acquisition touch using approved fieldsAnalytics consent for campaign and landing data; advertising storage consent for click identifiersConfiguration controlled
kamabiaAttributionLatest:v1KaMabia, local storageStore the latest eligible non-direct acquisition touch using approved fieldsAnalytics consent for campaign and landing data; advertising storage consent for click identifiersConfiguration controlled
Map and route contentMapboxDisplay geographic maps and route contentProvider and configuration dependentProvider or configuration controlled
Form and lead integrity storageKaMabia, session storageProtect the confirmation hand-off and prevent duplicate lead measurementStrictly necessary for form and lead integritySession-based where applicable

The exact cookies and similar technologies used may change when providers update their services or when KaMabia changes its website configuration. KaMabia aims to keep this section under review and update it where material changes occur.

Use the Cookie Preferences control on the website to review or change optional categories. You can also remove cookies or site storage through your browser settings, although this may remove saved preferences.

13. Changes to this policy

KaMabia may update this policy when its services, providers or legal obligations change. The date above shows when this policy was last updated. Where appropriate, KaMabia will bring material new uses of personal information to the attention of affected individuals before the new processing begins.

14. Contact

Questions, rights requests and privacy complaints should be sent to:

Mohammed Al Bouhli trading as KaMabia
Business and correspondence address: 66 Paul Street, London, EC2A 4NA, United Kingdom.
Email: contact@kamabia.com

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KaMabia is a trading name of Mohammed Al Bouhli, a sole trader. Business and correspondence address: 66 Paul Street, London, EC2A 4NA, United Kingdom.

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