Before the Journey

Questions, answered simply.

Every journey begins with a few practical questions. Here you'll find the essentials about travelling with KaMabia, from how we design each journey to what happens before you arrive in Morocco.

01 — Planning Your Journey

How does a journey with KaMabia begin?

It begins with a conversation, not a package. Tell us when you would like to travel, who is travelling, what draws you to Morocco and anything that matters to the way you like to experience a place. We use that understanding to shape the journey around you.

Are KaMabia journeys private?

Yes. KaMabia is designed around private journeys rather than scheduled group departures. The pace, transport and itinerary are shaped around you and the people travelling with you.

Can an existing journey be customised?

Yes. The journeys on our website are starting points rather than rigid programmes. A route can be adapted around your interests, available time, arrival city and the rhythm you want from the journey. Some experiences may also depend on season, availability and local conditions.

Can KaMabia create a journey completely from scratch?

Yes. If none of the journeys on the website quite reflects what you have in mind, begin with an enquiry and tell us what you are looking for. We can design the route from the beginning rather than trying to fit you into an existing itinerary.

How long should I spend in Morocco?

There is no single ideal length. A focused journey can work beautifully in around a week, while ten days to two weeks allows Morocco's cities, mountains, coast and desert to be experienced with considerably more breathing room. We would rather design a smaller journey well than fill every day simply because another destination can technically be reached.

02 — Your Journey

What can KaMabia arrange?

Depending on the journey, KaMabia can coordinate accommodation, private ground transportation, local guides and selected experiences across Morocco. The exact inclusions will be clearly presented in your individual journey proposal before anything is confirmed.

Are international flights included?

No. KaMabia focuses on your experience within Morocco and does not include international flights. Your journey can, however, be designed around your confirmed arrival and departure points.

What kind of accommodation do you use?

We favour places with character, a strong sense of place and standards appropriate to the journey, from intimate riads and boutique properties to kasbahs and desert stays. We do not believe that luxury is defined simply by the number of stars beside a hotel's name. Location, atmosphere, service and how a property fits into the wider journey matter just as much.

Will we have a private driver?

Where road transportation forms part of your journey, private transport can be arranged as part of the itinerary. The vehicle and transport arrangements will depend on the route, group size and requirements of the travellers.

Will we have the same guide throughout Morocco?

Not necessarily. Different places benefit from different knowledge. Where guiding is appropriate, KaMabia can work with people who know their particular city, landscape, craft or region deeply rather than treating Morocco as though one person must explain the entire country.

Can you accommodate dietary requirements?

Dietary requirements and allergies should be shared with us during the planning process. We will communicate relevant requirements to the properties and experiences involved in your journey wherever possible. Travellers with serious allergies or medical dietary requirements should discuss them with us in detail before confirming their journey.

Do you organise honeymoons and special occasions?

Yes. Honeymoons, anniversaries and other meaningful journeys can be designed privately. Our approach is not to fill an itinerary with staged romantic gestures, but to create the right combination of privacy, pace, setting and time together.

03 — Booking & Payment

How will I book my journey?

Once your itinerary and arrangements have been agreed, KaMabia will provide the booking information and terms applicable to your journey. A booking will not be considered confirmed merely because an enquiry has been submitted.

Is a deposit required?

For journeys confirmed more than 30 days before arrival, a 50% deposit secures the services required for your journey, including arrangements such as accommodation and transportation, with the remaining balance due 30 days before arrival. For journeys confirmed within 30 days of arrival, full payment is due at confirmation.

How will payments be made?

Payments are made directly to KaMabia through the official payment arrangements provided during the booking process, using KaMabia's Moroccan business and banking arrangements. Accepted payment methods and currencies will be confirmed as part of your booking terms.

What is your cancellation policy?

KaMabia's final cancellation and refund terms are still being established. They will be presented clearly before a traveller is asked to confirm or pay for a journey. We will not ask you to commit to a booking without first making the applicable terms available to you.

04 — Before You Travel

Do I need travel insurance?

We strongly recommend appropriate travel insurance for international travel. The policy should be suitable for your circumstances, destination and planned activities. Any specific insurance requirements forming part of KaMabia's eventual booking terms will be communicated before booking.

Do I need a visa to visit Morocco?

Entry requirements depend on your nationality, passport and individual circumstances and can change. Travellers are responsible for ensuring they meet Morocco's current entry requirements. We recommend checking the official requirements applicable to your passport before travelling.

What is the best time to visit Morocco?

That depends on the Morocco you want to experience. Conditions vary significantly between the Atlantic coast, imperial cities, High Atlas and Sahara. Spring and autumn suit many journeys, but winter can be beautiful in the south and desert, while the coast can work particularly well during warmer months. Our Journal contains a complete season-by-season guide, and we can also advise according to the route you are considering.

Can I travel during Ramadan?

Yes. Morocco continues to welcome travellers during Ramadan, but the rhythm of daily life changes. Some opening hours and services may differ, while evenings can become particularly lively after the day's fast ends. For some travellers, experiencing Morocco during Ramadan adds another dimension to the journey. We will take the timing into account when designing your itinerary.

Is Morocco suitable for families?

It can be exceptionally rewarding for families when the journey is paced properly. Distances, accommodation, activities and the age of the children all matter. Tell us who is travelling and we can design accordingly rather than simply adapting an adult itinerary after the fact.

What should I pack?

That depends heavily on season and route. Morocco can involve warm afternoons and surprisingly cool evenings within the same journey, particularly in the mountains and desert. Once your route and travel dates are established, practical packing guidance can be tailored to your itinerary.

05 — About KaMabia

Where is KaMabia based?

KaMabia is based in Morocco and operates from Morocco. The people behind KaMabia are Moroccan, with experience across tourism, hospitality and the country itself.

Who creates the journeys?

KaMabia's journeys are shaped by a Moroccan team with direct experience of the country and its hospitality. We combine that knowledge with a wider circle of people whose expertise belongs to particular places: drivers, guides, hosts, artisans, cooks, mountain specialists and desert teams.

Can I book with KaMabia from outside Morocco?

Yes. KaMabia works with travellers coming to Morocco from around the world. The journey itself begins in Morocco, but the planning process can take place wherever you are.

What is the Private Office?

The Private Office is a more discreet enquiry route for journeys requiring additional privacy, coordination or sensitivity. It is intended for travellers such as public figures, principals, representatives and families whose requirements may need to be discussed differently from a standard leisure enquiry. You do not need to use the Private Office simply because you are arranging a private or high-end holiday. For most travellers, Begin Your Journey is the appropriate starting point.

Still wondering about something?

Some questions are better answered once we know who is travelling. Tell us what you have in mind, and we will take it from there.